
Employment
Staff
Pittsburgh Opera is seeking a full-time Donor Relations Associate, a full-time Artistic Coordinator and a full-time Director of Production to advance the company’s commitment to artistic excellence, uphold safety standards, and steward all production activities in support of the company’s mission and long-term financial goals. See full job description below.
Internships
Pittsburgh Opera is not currently seeking paid interns at this time.
DONOR RELATIONS ASSOCIATE
View the full PDF of this job description here.
Position Summary
Pittsburgh Opera is seeking a full-time Donor Relations Associate to advance the company’s fundraising and donor engagement goals. The Associate connects supporters to the art they make possible, working across the full donor relationship: managing gift processing and acknowledgments, planning and hosting non-ticketed cultivation events, coordinating donor benefits, and serving as a key Development point of contact for Tessitura. This position is part of the Development department and reports to the Senior Manager of Individual Giving.
Key Responsibilities:
- Gift Processing and Acknowledgments: Enters and processes gifts in Tessitura daily, ensuring accurate coding, receipting, and tracking of all contributions. Prepares, prints, and mails acknowledgment letters on a regular schedule, along with monthly renewal letters and pledge reminders, and builds and manages the email automations that support them. Maintains online gift forms so the donation process is simple and seamless, and answers donor questions about receipts and giving history.
- Cultivation Events: Plans and manages non-ticketed cultivation events from start to finish, including invitations, mailings, and online registration. Staffs each gathering on site, overseeing check-in and recording attendance in Tessitura, and engages donors and patrons throughout so that every guest feels welcomed and valued.
- Donor Benefits: Tracks member benefits by giving level and coordinates their distribution, along with related notices. Contacts donors by phone and email to answer questions with warmth and care.
- Database Support: Serves as a key Development point of contact for Tessitura. Builds lists and reports for fundraising, stewardship, and events, including donor listings for the program book. Pulls subscription renewal donor data and prepares spreadsheets, working with the Individual Giving team to add gift asks.
- Additional Responsibilities: As interest and capacity allow, contributes to annual giving appeals, digital donor engagement, and community outreach in partnership with the Senior Manager of Individual Giving. Other duties and special projects as assigned.
Job Requirements:
- One to two years of experience in gift processing, event coordination, or administrative support, preferably within a nonprofit or arts organization.
- Exceptional attention to detail and a commitment to accuracy, with an understanding of how data and process support donor relationships and organizational goals.
- Strong organizational and time management skills, with the ability to balance recurring deadlines, ongoing projects, and multiple events.
- Clear, courteous written and verbal communication, including comfort speaking with donors by phone and in person.
- Proficiency in donor or customer relationship management software (Tessitura preferred; Raiser’s Edge, Salesforce, or similar also welcome) and Microsoft Office, particularly Excel and Word.
- Comfort with email automation, online giving, and event registration platforms (currently Prospect2, Donate2, Typeform, and Social Tables), and interest in learning new systems as they evolve.
- A positive, donor-centric approach to working with patrons, volunteers and colleagues, and discretion in handling confidential donor information.
- Professionalism and resourcefulness, with the ability to take initiative and work independently in an open, fast-paced office.
- Ability to lift and carry material weighing 25-50 pounds.
- Reliable transportation and the ability to travel independently to assigned work locations as required.
- Willingness to learn about opera and enthusiasm for Pittsburgh Opera’s mission.
- Bachelor’s degree or equivalent experience.
This is a full-time exempt position that requires availability to work evenings and weekends as needed.
Salary range for this position is $45,000 to $50,000 annually, commensurate with experience and demonstrated skills, and is negotiable within that range. Benefits include medical and vision coverage, along with paid vacation and holidays.
Candidates must be legally authorized to work in the United States.
If interested, please send a resume and cover letter to:
Kristin Gatch at kgatch@pittsburghopera.org.
Pittsburgh Opera is a tax-exempt 501(c)(3) organization and is an Equal Opportunity Employer.
ARTISTIC COORDINATOR
View the full PDF of this job description here.
Position Summary
Pittsburgh Opera, Inc., a Level II member of Opera America and a is seeking a full time Artistic Coordinator to support the Artistic Department and administer the company’s renowned Resident Artist Program.
The Artistic Coordinator reports to and supports the Director of Artistic Operations and is an integral member of the company’s Artistic Department. Also works closely with Manager of Artistic Administration, Director of Production, and Production Coordinator.
Key Responsibilities:
Artist Services: Arranges travel, housing, and ground transportation for all visiting artists and serves as the primary point of contact for all relevant logistics. Maintains financial paperwork for visiting artists, establishes artist fee and per diem schedule for Finance Department and distributes fee, per diem checks and reimbursements to all Principal and Resident Artists. Responsible for obtaining all necessary paperwork and guiding the process for necessary work visas for foreign artists. Works with preferred properties to establish seasonal hotel rate agreements. Liaises with Artist Hospitality Committee.
Resident Artist Program: Responsible for administering all Resident Artist administrative functions, including but not limited to contracts, stipend and expenses reimbursements, music distribution, and facilitation of release requests. Serves a primary point of contact for Resident Artist engagement logistics. Oversees the Resident Artist audition process and manages all scheduling, communications, venue relations, and staff travel/accommodations. Serves as monitor for all Resident Artist auditions. Manages interdepartmental requests, including artist interviews, bio/headshot updates, teacher workshop appearances, etc.
Artistic Department General: Supports and manages the numerous activities of the Artistic Department. Coordinates artist interviews and social media appearances and proofreads artistic content for marketing materials. Processes Artistic department expense reporting. Responsible for drafting, collating and arranging artist agreements and conveying to American Guild of Musical Artist representatives as necessary. Manages and fulfills comp ticket requests for visiting artists and Resident Artists.
Artistic Department Activities: Attends all Sitzprobes, technical rehearsals, dress rehearsals and performances as well as other Opera events throughout the season. Manages supertitles for all Pittsburgh Opera productions. Serves as Artistic Department representative for run-out engagements as necessary. Coordinates Principal Artist auditions. Works with Production Coordinator on Daily Schedule logistics and distribution. Responsible for Artist wellness checks on performance days.
Qualifications:
- Ability to read music.
- Minimum of 2 years of experience working in an opera company, festival or training program; demonstrated success in managing artists, contracts and schedules.
- Experience working with collective bargaining agreements preferred.
- Excellent communication skills, both written and oral; ability to influence and engage a wide range of artists and outside organizations and build long-term relationships.
- Proficiency in Microsoft Office Suite preferred.
- Strong organizational and time management skills with exceptional attention to detail.
- A professional, flexible, and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
- Must be available and willing to work nights and weekends.
- High energy, passion and commitment for Pittsburgh Opera’s mission, values and ethical standards.
- Ability to lift and carry material 25-50 lbs and work evenings and weekends.
- Undergraduate degree in a relevant field, or equivalent combination of educational and professional experience.
- Reliable transportation and the ability to travel independently to assigned work locations as required.
This is full-time exempt position that requires a flexible schedule, including evenings and weekends.
Salary range for this position is $45,000-49,000 annually commensurate with experience and demonstrated skills.
Benefits include medical, and vision; paid vacation and holidays.
To apply, please respond by email only to Kristin Gatch at kgatch@pittsburghopera.org. Your email should include a cover letter and resume. Please indicate “ARTISTIC COORDINATOR Application” in the subject line.
Candidates must be legally authorized to work in the United States.
The Pittsburgh Opera is a tax exempt 501(c)(3) organization and is an Equal Opportunity Employer.
Director of Production
Position Summary
Pittsburgh Opera is seeking a full-time Director of Production to advance the company’s commitment to artistic excellence, uphold safety standards, and steward all production activities in support of the company’s mission and long-term financial goals. The Director of Production is a member of the senior management team and oversees all staged productions, Resident Artist Program productions, outreach events, special events, and all other events that require production support. The Director of Production reports to the General Director.
Key Responsibilities:
- Production Stewardship: Participate in the season planning process, researching and advising on productions, scheduling, and budget implications. Responsible for recommending, engaging and managing all necessary technical personnel for productions and the Production Department. Responsible for negotiating set and costume rentals for all productions and stewarding the design process for all new productions with directors, designers, and opera staff. Maintains Pittsburgh Opera production rental catalogue and establishes rental rates and conditions.
- Budgeting and Financial Management: Develops production budgets that support the planned season and align with the company’s overall financial goals. Develops production calendars and timelines for each production and determines time, labor and material requirements for each production. Oversees management of all expenses, payroll, and purchases related to productions and events and provides regular financial reporting to senior leadership.
- Technical Operations and Safety Compliance: Oversee all technical, design, and logistical elements of opera production and events. Attend all lighting sessions, technical rehearsals, and performances. Serves as liaison with the Pittsburgh Cultural Trust venues and other community venues regarding production matters. Serves as company’s primary resource on stage safety and compliance with all necessary industry regulations.
- Labor Relations: Serve as team leader in negotiations of IATSE union agreements and fosters collaborative and respectful relationships with various unions with which Pittsburgh Opera has agreements.
- Facilities and Warehouse Management: Oversees company’s warehouse and shop operations. Works with senior management to manage and oversee the Bitz Opera Factory (Pittsburgh Opera’s headquarters) including ongoing maintenance, facility management, and equipment purchases.
- Leadership: Fosters a team based, problem-solving culture, and promotes an inclusive, respectful work environment that advances the company’s vision. Collaborates with other senior managers and Pittsburgh Opera staff to provide support for outreach events, fundraising activities and special events presented at the company’s headquarters.
Job Requirements:
- Minimum of 5 years of experience as Director of Production, Production Manager, or related production experience in opera.
- Demonstrated supervisory experience, ability to budget and prepare new productions, and running large scale productions.
- The ideal candidate will bring a collaborative, solution-oriented approach and brings effective and proven skills in oral and written communication, team building, organization, and analytics.
- Excellent computer skills with MS Office and project management programs.
- Experience working with union crews and collective bargaining agreements.
- Experience with sound and lighting equipment and setting up equipment for events.
- Ability to lift and carry material weighing 25-50 pounds and to work evenings and weekends.
- Commitment to Pittsburgh Opera’s mission, values, and ethical standards.
- Undergraduate degree in a relevant field, or equivalent combination of education and professional experience.
This is a full-time exempt that requires a flexible schedule, including evenings and weekends.
Starting salary range for this position is $105,00 to $115,000 annually commensurate with experience and demonstrated skills and is negotiable within that range.
If interested, please send a resume, cover letter, and a list of 3 professional references to:
Kristin Gatch via email.
Pittsburgh Opera is a tax exempt 501(c)(3) organization and is an Equal Opportunity Employer.
About Pittsburgh Opera Internships
The Pittsburgh Opera Internship Program seeks mutually beneficial relationships with individual interns who are interested in opera, whether from an artistic or an organizational perspective. Each intern will be provided with opportunities to be creative, to accomplish real-life work that furthers the mission of Pittsburgh Opera, and to develop personally and professionally. In return, Pittsburgh Opera will receive valuable assistance that contributes significantly to the organization’s goals.
Internships run at various times throughout the year and are available in several areas, including development, artistic, production, and education.
To apply for an internship, please send a letter of intent, resume, and a letter of reference from an academic advisor to:
Internship Programs
Kristin Gatch, Executive Assistant
Pittsburgh Opera
2425 Liberty Avenue
Pittsburgh, PA 15222
No phone calls, please.
Student Ambassadors
Become a Student Ambassador!
Now is a perfect time to become a Student Ambassador, spreading the word about Pittsburgh Opera and enjoying exclusive benefits! Established by five intrepid women in 1939, Pittsburgh Opera is viewed as one of the most vibrant opera organizations in the U.S., with a rich artistic tradition, outstanding educational programs, and a progressive outlook toward the future that we want you to be a part of.
Even if you don’t know much about opera (yet!), if you’re outgoing and enthusiastic then we’d love to work with you. For those interested in a career in arts marketing or education, becoming a Student Ambassador is great opportunity to gain firsthand experience while enhancing your resume. Student Ambassadors will be asked to hang posters on campus and to be a presence at campus fairs/events. Most importantly, we want to hear YOUR ideas about how best to share Pittsburgh Opera with your fellow students.
As a Pittsburgh Opera Student Ambassador, you’ll receive:
- A pair of complimentary tickets to each Benedum Center production
- A free membership to the New Guard, Pittsburgh Opera’s young professional network
- Networking opportunities with Pittsburgh Opera staff and other Student Ambassadors
If you can entice your fellow students to buy tickets over the course of the season, you can earn even more benefits!
- 5+ tickets – Get the star treatment with a pair of VIP seats at the Song Shop concert of your choice
- 15+ tickets – See the show before anyone else with an invite to a Benedum Center show final dress rehearsal
Please contact us via email letting us know why you would make a great Ambassador and an example of how you’d like to promote the opera on campus. We look forward to hearing from you!
Voice Teacher Ambassador
Pittsburgh Opera knows that the opera stars we love to see on stage would never be able to share the beauty and thrill of the operatic voice without the teachers that helped them along the way. We want to share our love for all voice teachers out there and connect with those who love opera singers as much as we do.
Pittsburgh Opera’s Voice Teacher Ambassador program is a new initiative designed for teachers both locally and beyond to enjoy exclusive benefits, share their perspective, and help continue to spread the operatic joy that Pittsburgh Opera is dedicated to bringing to the public. Established by five intrepid women in 1939, Pittsburgh Opera is viewed as one of the most vibrant opera organizations in the U.S., with a rich artistic tradition, outstanding educational programs, and a progressive outlook toward the future that we want you to be a part of.
Whether you are a seasoned professor working in a university or run a dedicated private vocal studio, if you are enthusiastic about developing the voices of the world’s opera divas then we’d love to work with you. Voice Teacher Ambassadors will be asked to share Pittsburgh Opera’s digital season of free operatic performances with their students and, as we return to in-person live theater, encourage their students to visit our stages and experience our productions first hand (special student priced tickets are always available). Most importantly, we want to hear YOUR ideas about how best to share Pittsburgh Opera with your students. Please contact us via email to discuss. We look forward to hearing from you!
As a Pittsburgh Opera Voice Teacher Ambassador, you’ll receive:
- Complimentary tickets to Opening Night of each of our Benedum Center productionsn
- Complimentary access to select Master Classes throughout the season
- Access to complimentary “Equity, Diversity, and Inclusion (EDI) in the Arts” workshops
- Virtual and In-Person Networking
- Participation in surveys and “think tanks” with other industry professionals
- Access to select educational resources
Ambassadors
Learn about becoming one of our Student Ambassadors or Voice Teacher Ambassadors below.